Arnie’s intuitive features simplify claims processing

Many motor insurers struggle to maintain visibility into the status and progress of claims. Managing manual processes and systems that don’t talk to each other can be time consuming and prone to errors.

Designed for end-to-end claims process management from lodgement to resolution, Arnie ensures you always know where a claim is in your organization’s workflows by receiving updates in real-time from third party systems including your repair network.

With Arnie’s end-to-end repair management software you can easily obtain repair quotes, automatically compare to industry benchmark costs and know exactly how repairs are progressing once you’ve authorised the job.

Supplementary and sublet repairers are also managed in Arnie for quality data and reporting using selected or recommended repairers in your network.

We utilize process automation to reduce manual processes, saving time and improving output. Our Recoveries Pack Generator collates the necessary information to send directly to a third party to proceed with recoveries and settlements.

Reducing unnecessary administration puts more time in your team’s day, so they can redirect their effort on more complex negotiations.

Managing your claims in the cloud with Arnie provides a single point of truth for all working on one claim. Whether you’re on the road, working from home or in the office, Arnie’s document storage system makes it easy for everyone to find the files they need.

Operating entirely online, working with Arnie cloud-based motor insurance software secures your data and makes it easier to find again, better than ever before.

Whether your business decides a digital or onsite assessment is required, Arnie is able to identify and allocate your jobs automatically based on capacity, job weighting and availability.

Capture all necessary assessment documents, images and information all within one app and rapidly determine the likely outcome of the claim before assigning to the best service provider to manage the next stage in the claim.

Improve operational efficiency and client satisfaction by having access to all the claim information you need in one place. Assessors and claim handlers have the ability to add, edit, share images and documents with other claim collaborators.

In a paperless environment, increase the efficiency and productivity of your assessment and claim handling functions with systematic version control and multi-level controlled access.